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Questions, comments, concerns? Send a message in CMS Slack: #cmcs-hcd-cop.

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Connect with other professionals cultivating a cohesive HCD Community.

Table of Contents

Welcome to the Community of Practice

You’re invited to the CMCS HCD Community of Practice (CoP) ****(opens in Confluence)! We’re a group of human-centered design (HCD) practitioners across the Center for Medicaid and CHIP Services (CMCS) who support and learn from each other.

Our goal is to better serve CMCS beneficiaries by delivering high-quality products and services for our users and to cultivate a cohesive HCD Community.


Get Connected

Requesting Access

Submit an intake request or reach out to us on slack in the #cmcs-hcd-cop channel to request invites to the CoP Meetings.

The CoP Slack Channel

If you don’t have access to CMS Slack yet, check out the ****Guide to CMS Systems Access for a quick primer on how to get access.

#cmcs-hcd-cop

Our channel for the CMCS HCD CoP. This is the place to be! This is where we post announcements about upcoming CMCS HCD CoP and where community members post questions and offer help to each other. Make sure to introduce yourself! We’d love to hear about your role, project, and team.

Other HCD Slack Channels

#cms-hcd-community

For anyone practicing HCD in the Centers for Medicare and Medicaid Services (CMS). This broader channel includes folks from all over working in Medicare and Medicaid.

#dcop-digital-community-of-practice

For CMS-wide website standards and trainings

#cms-design-system

For help and support with using the CMS Design System.

#mural_support

For help and support with using Mural.

Past Sessions

You can find recordings of past CoP meetings on the CoP Confluence page:

Past CoP Meetings


Community of Practice Norms

As a community of practice…