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This content has a new home in Confluence. This site is no longer being updated as of July 25, 2025.
Questions, comments, concerns? Send a message in CMS Slack: #cmcs-hcd-cop.
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This page is an overview of the templates and tools used for design work and the history of HCD in MACBIS.
Table of Contents

This is an overview of design principles for use at CMCS and how to incorporate them into your practice.

This is a living repository of reusable HCD tools and methods for use across teams. It will continue to evolve as our team (and hopefully you!) contribute with additional templates.

An introduction to service design as a methodology and approach in the Medicaid and CHIP Business Information Solution (MACBIS).